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P.H. 2025-55: (PUBLIC HEARING 1ST READING)
AN ORDINANCE OF THE CITY COMMISSION OF THE CITY OF POMPANO BEACH, FLORIDA, APPROVING AND AUTHORIZING THE PROPER CITY OFFICIALS TO EXECUTE AN AGREEMENT BETWEEN THE CITY OF POMPANO BEACH AND CENTRAL SQUARE TECHNOLOGIES, LLC FOR SUPPORT AND MAINTENANCE SERVICES OF THE CITY’S NAVILINE ERP (ENTERPRISE RESOURCE PLANNING) SYSTEM; PROVIDING FOR SEVERABILITY; PROVIDING AN EFFECTIVE DATE.
(Fiscal Impact: A five-year total of $1,207,573)
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(Staff Contact: Allison Feurtado/Gene Zamoski)
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Summary Explanation/Background:
Purpose
This is a five-year renewal of an agreement with Central Square for the continued provision of the Naviline ERP (Enterprise Resource Planning) system. This renewal ensures the sustained functionality, stability, and support of the city's essential operational and financial software.
Central Square is the sole source provider of the Naviline ERP system, as it is a proprietary solution uniquely designed and supported by the company. The system's customized features, integrations with existing city processes, and continued software development make it irreplaceable for maintaining operational efficiency. Engaging with an alternative provider would necessitate a costly and time-consuming migration of all city systems, with no guarantee of equivalent functionality or support. This long-term investment aligns with §32.45 (Standardization) of the City Ordinance.
Background
The Naviline ERP system serves as the backbone of the city's operations, supporting a wide range of critical applications and processes, including but not limited to:
• Financial Operations: General Ledger Finance, Budget, Cash Receipts, Accounts Receivables, Fixed Assets, and online credit card processing.
• Regulatory Processes: Planning and Zoning, Code Compliance, Building Permits, Special Assessments.
• Utilities and Services: Water Billing, Business Tax Receipts, Work Orders, Loans.
• Administrative Functions: Payroll/Human Resources, Purchasing Inventory.
• Specialized Applications: CryWolf Alarm Billing, Land/Parcel Management, and more.
The system supports web-enabled applications that provide residents access to critical services from any location with an internet connection. These applications enhance public accessibility by allowing residents to submit permit applications, make online payments, and access real-time service updates.
Additionally, Naviline integrates seamlessly with other vital systems such as LaserFiche (paperless invoice processing), Parks Recreation and Cultural Affairs applications, Golf department tools, Electronic Plans Review for Building Permits, and GIS for accurate city parcel mapping.
Financial Commitment
The renewal agreement allocates funding from the Information Technologies fund and the Building Permits fund as follows:
• Naviline ERP System: $199,056.08 annually, with a 5% increase per year.
• CryWolf Alarm Billing System: $19,484.16 annually, with a 5% increase per year.
These allocations are vital to maintaining the current level of service, supporting annual software updates, and ensuring continuous system support.
Benefits of Renewal
Renewing the agreement with Central Square will:
1. Ensure Cost-Effectiveness: Lock in predictable annual costs and avoid potential system migration expenses.
2. Maintain System Stability: Prevent disruptions in essential city services.
3. Provide Continuous Updates: Keep the system compliant with regulatory requirements and technological advancements.
4. Ensure Comprehensive Support: Provide ongoing technical assistance and system enhancements.
5. Expand Public Access: Maintain reliable, web-enabled applications that improve convenience and efficiency for residents and staff.
6. Support Secure Transactions: Enable online credit card processing for city operations and services.
Origin of request for this action: Allison Feurtado and Gene Zamoski
Fiscal impact and source of funding: A five-year total of $1,099,911 from the Information Technologies fund and $107,662 from the Building Permit fund.
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